Terms and Conditions for using our city guides

These terms outline the rules and acceptable use of our information guides for Malaysian city routes. By accessing or using our services, you agree to these conditions. Please review them carefully before using this website.

January 14, 2026

Acceptance of terms

By using our website and city guides, you confirm you have read, understood, and agree to all terms stated here. If you do not accept any condition, please discontinue use of our services immediately. Continued use means ongoing consent to all updates and future modifications of these terms.

Definitions

Key terms explained below will help you understand this policy.

‘Service’ refers to all informational content, city route guides, and support provided by our company online.

‘User’ denotes any person accessing, browsing, or requesting support from our information guides or resources.

‘Content’ covers all materials including maps, text, images, and route descriptions displayed on this website.

‘Company’ means our organization responsible for providing the information guides and support services.

Service usage

You agree to use our guides solely for personal, non-commercial purposes and in compliance with all local Malaysian regulations.

Eligibility

You must be legally capable under Malaysian law to access our service. Users under 18 should have consent from a guardian or parent.

Content is designed for information only, not legal or medical advice.

User responsibilities

Users agree to provide accurate information and follow safe practices when exploring routes based on our guides.

Use the guides at your own discretion, based on personal skill and local conditions.
Avoid sharing your login or personal details unless absolutely necessary for support.
Respect the local rules, environment, and cultural practices while exploring any route.
Promptly inform us if you detect errors or safety concerns within the provided guides.

Prohibited activities

Users must avoid the following inappropriate actions:

Using guide content for commercial purposes or redistribution without permission.
Altering or misrepresenting provided maps or route recommendations.
Submitting false information or impersonating other travelers.
Bypassing site security, introducing malware, or attempting unauthorized data access.
Posting content that is unlawful, abusive, or violates applicable Malaysian law.

Intellectual property rights

All route guides, text, images, and maps remain our intellectual property. Users may view and print limited content for personal use. Copying or redistribution beyond fair use without written permission is not allowed. Infringements may lead to legal action.

User content

By submitting feedback or inquiries, you give us right to use those ideas to enhance our services without compensation.

Your content rights

Users retain rights to their own content submitted for feedback but agree not to infringe third-party rights or submit unlawful materials.

Privacy and cookies

Your information is managed according to our privacy policy and cookie policy, which explain how we store, use, and protect personal data. Please review those documents for details.

Privacy policy

Important legal disclaimers

City routes and information are provided as guidance. Results may vary depending on personal choices and circumstances.

Use at your own risk

We do our best to ensure accuracy but cannot guarantee that all city route details are perfect or current at all times. Please verify information where possible.

Limitation of liability

We are not responsible for losses or damages from use of these guides. Navigating Malaysian cities is at your own risk and travelers should remain alert and responsible.

Indemnity

You agree to indemnify us against any claims or damages resulting from misuse of our guides or violations of these terms.

Resolving disputes and agreement

If issues arise, we aim to resolve them quickly and fairly. Please contact us to discuss any concerns before escalating complaints.

Arbitration

In case of unresolved disputes, arbitration may be used to reach a solution. Both parties agree to settle disagreements through neutral arbitration under Malaysian jurisdiction.

Arbitration is intended to be a fair, efficient alternative to court.

Online dispute resolution

For disputes within Malaysia, users may access the official online dispute resolution (ODR) platform. We cooperate to achieve fair, quick outcomes for travelers and our company.

Visit the ODR platform

Severability

If any term becomes invalid, other provisions will still apply and remain enforceable.

Entire agreement

These terms, plus referenced policies, represent the full understanding between users and the company.

Governing law and jurisdiction

Malaysian law governs these terms. All disputes fall under local jurisdiction.

Termination

We may suspend or end access to services for policy violations or misuse. Users will be informed of serious breaches and given a chance to respond.

Changes

We reserve the right to update these terms as needed. You are responsible for reviewing them. Continued use equals acceptance of changes.

Contact our team

For questions about terms, email or call us anytime.

Support email: content@runexiari.sbs

Phone: +60 85-467 2467

Office: Unit 1.01, Ground Floor, Menara Boustead, 10050 George Town, Penang Malaysia

Effective date: January 14, 2026

Version: 3